McKinney ISD has prepared a Coronavirus (COVID-19) information page with links to important resources relating to the district's response to the pandemic. This page will be updated as new information is made available. Visit to learn more.

MISD’s 1:The World Laptop Distribution for Grades 3/4/5 and K/1/2 Loaner Information

It is time to supply our learners in 3rd, 4th, and 5th grade with a vital tool for online learning, a MacBook laptop. Again, this MacBook deployment includes all of our 3rd, 4th, and 5th grade students. We are providing loaners for our kindergarten, 1st and 2nd graders to use during distance learning. This page will contain helpful information about MISD 1:The World program as well as how our kinder, 1st, and 2nd graders can get a MISD laptop for distance learning.

Please contact RJE Media Resource Specialist, Laura Bates,, if you need a laptop.

Please visit this link for information about McKinney ISD’s 1:The World program including links to frequently asked questions, the parent/student handbook, Apple MacBook Air specs, and student help desk.

Additional Links for Information:

MacBook Information for Learning at Home

Loaner Program Terms of Service

HAC Laptop Payment Instructions


  • If a student/parent needs help, we ask that they open a ticket in the Student Help Desk system. Click here to get started opening a help ticket. This support is for all students K-12. Include the following information in the email: Student’s name, student id, campus, parent contact number, and a detailed description of the problem.
  • Technology Staff will strive to support parents over the phone or remotely.
  • Appointments will only be made between the hours of 8:30 am – 3:30 pm Monday through Friday excluding Holidays. The student will be assigned a time to come to RON POE STADIUM TICKET BOOTH #1 Duvall St. to meet with a technician.
  • Please attend your appointment on time.


An annual assurance fee will be applied to your child’s HAC. We will not be collecting the assurance fee during the deployment. For students who are not on free and reduced lunch, the fee is $30. For students on free and reduced lunch, the fee is $15. Please make sure when you go into your HAC account that you turn off your pop up blocker. If you do not turn off your pop up blocker, you will not be able to process your payment.


For Parent HAC accounts, where they don’t know their username and/or password, please email Please include the student’s home campus.


Several internet service providers offer discounted rates for families.


  • AT&T “Access” $10 Supplemental Nutrition Assistance Program (SNAP)
  • Charter Spectrum “Internet Assist” $14.99 National School Lunch Program (NSLP), Social Security (SSI)
  • Frontier “Lifeline discount” $21 Enrolled in Lifeline program
  • Grande “Internet First” $9.95 Low-income (e.g. SNAP, Housing Assistance, etc.)
  • Sparklight COVID19 Relief $10 for 3 months No documentation required for sign up
  • Suddenlink Altice Advantage Internet $14.99 National School Lunch Program (NSLP) or Supplemental Security Income (SSI)
  • Xfinity “Comcast Essentials” $9.95 Low-income (e.g. SNAP, Housing Assistance, etc.)